FREE SHIPPING in Canada on orders of $85 and up. FREE DELIVERY in Halifax & Dartmouth on orders of $50 and up.

FAQs

Shipping and Delivery

How much is shipping?

All orders in Canada above $85 (before tax) ship FREE! 

Please double check the shipping address before placing an order to make sure your order arrives on time and on budget. Customers will be billed for any extra fees related to an incorrect shipping address, and nobody wants that!

Ordering under $85? Shipping is:

$10 for NS, NB, and PEI

$12 for ON, NFLD & QC

$15 for the rest of Canada. Shipping costs to the United States vary based on location and are shown on checkout.

Please keep an eye on your tracking number, and try to ensure someone will be home to accept the shipment. Although we haven't had any issues so far, we won't be responsible for stolen deliveries. 

Local orders in Halifax and Dartmouth over $50 get free delivery. 

How does local delivery in Halifax work?

If you live in Halifax or Dartmouth (and surrounding areas - see delivery area map below), we provide delivery free of charge for orders over $50. If you're in our delivery zone, the delivery option will automatically come up on the checkout page if your order is over $50. To make sure this option shows up when you're checking out, choose the address that comes up automatically (in the list of suggestions) when you're entering the address.

Regularly scheduled deliveries take place on Mondays, Tuesdays, and Fridays. Deliveries are not available on October 1st and 2nd. If you would like your gift delivered on a specific date (e.g., for a birthday), leave a note on the cart page and as long as you give a couple of days notice we can almost always make this happen. On Wednesdays and Thursdays, deliveries are usually only available in the evening. Weekend deliveries are generally possible on request. Please leave a phone number for the gift recipient on checkout so a delivery time can be arranged.

Please note that local delivery isn't compatible with Paypal, Apple Pay, Google Pay, or Amazon Pay. If you need to pay with one of these options, then please contact hello@cheerfetti.ca to have your shipping fee refunded.

Halifax area gift delivery map

Do you offer same day delivery?

Same day deliveries are available on Mondays, Tuesdays, and Fridays for orders placed by 9:30am ADT (8:30am EST). Please note that same-day deliveries are not available on September 28th - deliveries are only available after 4pm this day for orders placed before the 28th.

Where do you ship to?

We ship to Canada and the United States. Please note that US customers are responsible for any duties and customs fees.

How long will it take for my order to arrive?

Orders are processed and shipped on weekdays within 48 hours of being placed. Shipping times vary based on location and pandemic-related restrictions. Generally, orders within Nova Scotia (outside our local delivery area), New Brunswick, and PEI take 1-2 business days, and orders to cities in Ontario and Quebec take 2-3 business days. Orders to smaller towns and more remote areas, as well as western Canada and Newfoundland can take 5-10 business days. Please note these shipping time estimates do not include the (up to) 48 hour processing time required.

On the checkout screen you'll get an estimated shipping timeframe, and once your order is shipped you'll get a tracking number sent to you. If you're looking for an estimate before you place an order, reach out over chat or email hello@cheerfetti.ca.

Can I ship multiple gifts to multiple recipients in the same order?

At this time, we can only send gifts to one shipping address per order.

Gift Box Details

Can I add extra items into a curated gift box?

You sure can! Just add them to your cart and we will package everything up for you.

Can I build my own gift box?

Absolutely, and we carry a wide selection of items so you can customize your gift box to you liking. Simply start off with the all-inclusive gift box and add your selections to the cart, and we'll take care of the rest.

Do I have to get a gift box?

If you're sending a gift directly to the recipient, we strongly suggest getting a gift box to make their gift experience extra special. If you're buying some goodies for yourself and don't mind getting them in a plain ol' shipping box, feel free to skip the gift box!

Can I leave a note on a greeting card?

Yes! Just include your note in the message section for the greeting card you decide to go with.

The Rest

Do you offer corporate gifts?

Yes! Get it touch at hello@cheerfetti.ca for more information.

How can I get in touch?

Email us at hello@cheerfetti.ca or call (902) 932-7130 ext. 100.