FAQs

Shipping chocolate in the summer

Chocolate melts in hot weather, so we're strongly recommending that you avoid adding chocolate to an order that will be shipped (i.e., not hand delivered in Halifax & Dartmouth) from now until the end of August. Instead, we recommend shortbread cookies or jams by Provisions.

Shipping and Delivery

How much is shipping?

All orders in Canada above $85 (before tax) ship FREE! 

Please double check the shipping address before placing an order to make sure your order arrives on time and on budget. Customers will be billed for any extra fees related to an incorrect shipping address, and nobody wants that!

Ordering under $85? Shipping is:

$10 for NS, NB, and PEI

$12 for ON, NFLD & QC

$15 for the rest of Canada. Shipping costs to the United States vary based on location and are shown on checkout.

Please keep an eye on your tracking number, and try to ensure someone will be home to accept the shipment. Although we haven't had any issues so far, we won't be responsible for stolen deliveries. 

Local orders in Halifax and Dartmouth over $50 get free delivery. 

How does local delivery in Halifax work?

If you live in Halifax or Dartmouth (and surrounding areas - see delivery area below), we provide delivery free of charge for orders over $50. If you're in our delivery zone, the delivery option will automatically come up on the checkout page if your order is over $50. To make sure this option shows up when you're checking out, choose the address that comes up automatically (in the list of suggestions) when you're entering the address.

Please note that local delivery isn't compatible with Paypal, Apple Pay, Google Pay, or Amazon Pay. If you need to pay with one of these options, then please contact hello@cheerfetti.ca to have your shipping fee refunded.

Deliveries this week will take place on August 1st & 3rd. Please note no deliveries are available August 5-8 (inclusive).

If you would like your gift delivered on a specific date (e.g., for a birthday), leave a note on the cart page and as long as you give a couple of days notice we can almost always make this happen. Please leave the cell phone number for the recipient so we can let them know when their package of cheer is on the way, and to make sure the gift won't be left unattended :)

Halifax area gift delivery map

Do you offer same day delivery?

Not at this time. Check back later in 2021 for an update on this.

Where do you ship to?

We ship to Canada and the United States. Please note that US customers are responsible for any duties and customs fees.

How long will it take for my order to arrive?

Orders are shipped on weekdays within 48 hours of being placed. Shipping times vary based on location and pandemic-related restrictions. On the checkout screen you'll get an estimated shipping timeframe, and once your order is shipped you'll get a tracking number sent to you.

Can I ship multiple gifts to multiple recipients in the same order?

At this time, we can only send gifts to one shipping address per order.

Gift Box Details

Can I add extra items into a curated gift box?

You sure can!

Can I build my own gift box?

Absolutely, and we carry a wide selection of items so you can customize your gift box to you liking. Simply start off with the all-inclusive gift box and add your selections to the cart, and we'll take care of the rest.

Do I have to get a gift box?

If you're sending a gift directly to the recipient, we strongly suggest getting a gift box to make their gift experience extra special. If you're buying some goodies for yourself and don't mind getting them in a plain ol' shipping box, feel free to skip the gift box!

Can I leave a note on a greeting card?

Yes! Just include your note in the message section for the greeting card you decide to go with.

The Rest

Do you offer corporate gifts?

Yes! Get it touch at hello@cheerfetti.ca for more information.

How can I get in touch?

Email us at hello@cheerfetti.ca or call (902) 932-7130 ext. 100.