FAQs

How much is shipping?

All orders in Canada above $85 ship FREE! 

Ordering under $85? Shipping is:

$10 for NS, NB, PEI, and NL

$12 for ON & QC

$15 for the rest of Canada. Shipping costs to the United States vary based on location and are shown on checkout.

Please keep an eye on your tracking number, and try to ensure someone will be home to accept the shipment. Although we haven't had any issues so far, we won't be responsible for stolen deliveries. 

Local orders in Halifax and Dartmouth over $50 get free delivery. To make sure this option shows up when you're checking out, choose the address that comes up automatically (in the list of suggestions) when you're entering your address.

Please note that local delivery isn't compatible with Paypal, Apple Pay, Google Pay, or Amazon Pay. If you need to pay with one of these options, then please contact hello@cheerfetti.ca to have your shipping fee refunded.

How does local delivery work?

If you live in Halifax or Dartmouth (and surrounding areas), we provide contactless delivery free of charge for orders over $50. If you're in our delivery zone, the delivery option will automatically come up on the checkout page if your order is over $50.

Deliveries take place every Saturday for orders placed by 7am that Saturday.

If you would like your gift delivered on a specific date (e.g., for a birthday), leave a note on the cart page and we'll do our best to make it happen! Please leave the cell phone number for the recipient so we can let them know when their package of cheer is on the way :)

Where do you ship to?

We ship to Canada and the United States. Please note that US customers are responsible for any duties and customs fees.

Can I add extra items onto a gift set?

You sure can!

How long will it take for my order to arrive?

Orders are shipped on weekdays within 48 hours of being placed. Shipping times vary based on location and pandemic-related restrictions. On the checkout screen you'll get an estimated shipping timeframe, and once your order is shipped you'll get a tracking number sent to you.

Can I ship multiple gifts to multiple recipients in the same order?

At this time, we can only send gifts to one shipping address per order.

Do I have to get a gift box?

If you're sending a gift directly to the recipient, we strongly suggest getting a gift box to make their gift experience extra special. If you're buying some goodies for yourself and don't mind getting them in a plain ol' shipping box, feel free to skip the gift box!

Can I leave a note on a greeting card?

If you'd like a personalized note written on your greeting card, leave a note on the cart page and we'll make sure it gets done.

Do you offer corporate gifts?

Yes! Get it touch at hello@cheerfetti.ca for more information.

How can I get in touch?

Email us at hello@cheerfetti.ca or call (902) 932-7130 ext. 100.