FAQs

How much is shipping?

Orders in Canada over $75 ship free! We offer $10 flat rate shipping for orders under $75. Local orders in Halifax and Dartmouth of at least $50 deliver for free.

What about holiday orders?

Holiday items will be available to order starting November 1st - we can hardly wait! More information about holiday ordering will be available at that time.

Can I add extra items onto a gift set?

You sure can!

How long will it take for my order to arrive?

Orders are shipped on weekdays within 48 hours of being placed. Shipping times vary based on location and pandemic-related restrictions. On the checkout screen you'll get an estimated shipping timeframe, and once your order is shipped you'll get a tracking number sent to you.

How does local delivery work?

If you live in Halifax or Dartmouth (and surrounding areas), we can delivery your gift free of charge for orders over $50. If you're in our delivery zone, the delivery option will automatically come up on the checkout page if your order is over $50. Deliveries take place every Saturday for orders placed by 5pm the preceding Friday. Please leave the cell phone number for the recipient so we can let them know when their package of cheer is on the way :)

Can I ship multiple gifts to multiple recipients in the same order?

At this time, we can only send gifts to one shipping address per order.

Do I have to get a gift box?

If you're sending a gift directly to the recipient, we strongly suggest getting a gift box to make their gift experience extra special. If you're buying some goodies for yourself and don't mind getting them in a plain ol' shipping box, feel free to skip the gift box!

Where do you ship to?

We ship to Canada and the United States. Please note that US customers are responsible for any duties and customs fees.

Do you offer corporate gifts?

Yes! Get it touch at hello@cheerfetti.ca for more information.

How can I get in touch?

Email us at hello@cheerfetti.ca or call (902) 932-7130 ext. 100.