Refund policy

Returns:

All sales of products and gift boxes purchased through Cheerfetti are final. If the recipient receives a damaged or incomplete shipment of products, please contact us immediately at hello@cheerfetti.ca. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Any refunds or replacements are made solely at our discretion.

To complete your return, we require a receipt or proof of purchase. 

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Return shipping fees for non-deliverable packages are non-refundable.